Title	Content
Symposium 2000 Performance-based Documentation (open with Internet Explorer)	This is an XML-based presentation of the Nortel Networks Symposium 2000 version of my Performance-based Documentation paper. Open with Internet Explorer and click on the icon in lower right-hand corner to start the presentation complete with animations and audio from the original PowerPoint slides. Click the left mouse button to advance. Also see the PDF and Word versions of the paper.
Words about Consciousness (open with Internet Explorer)	I was sponsered by Nortel Networks to present Words about Consciousness (password istc2000)at the ISTC Communicating By Design Conference, September 29 to October 1 2000. Click here to download the source files.
Capturing screens and importing Microsoft data into FrameMaker	This document presents Information Development guidelines for capturing screens and using Microsoft data in FrameMaker.
Webbed Documents	This ACM SIGDOC95 paper shows how to view and distribute documents online using Acrobat and HTML.
Performance-based Documentation	This IEEE IPCC97 paper presents a method for designing product documentation that relates information to acceptable user performance in acquiring specific skills and knowledge. The method involves selecting, organizing, and presenting all information using a performance-based development model. The use of the model is illustrated with examples from actual projects.
Seybold99 presentation	This PowerPoint presentation highlights what Malcolm Graham found interesting at the Seybold 1999 Conference in San Francisco and includes information on XML, ICE, SVG, and E-commerce. Also includes an Introduction to XML tutorial.
Novations Career Development Model	This PowerPoint presentation describes the Novations Career Development Model in relationship to technical writers within Nortel Networks. Also see the Novations Web site.
UNIX chmod command	Cheatsheet for using the UNIX chmod command for changing file permissions.
UNIX notes	Cheatsheet for using common UNIX commands
writedocMail and writedocSearch PHP programs	On my personal web site, I was using cgi-based scripts for processing email-based forms and web-site content searching. My web host stopped supporting the cgi scripts I had been using; so I decided to create and use my own PHP-based client-side scripts; writedocMail and writedocSearch were the result.