Malcolm is the prime consultant, founder, and director of WriteDoc. At WriteDoc we believe that before you can work efficiently and effectively, or help others to do so, you must have the appropriate experience. The purpose of this section is to highlight Malcolm's experience.

Malcolm is an Information Architect with extensive information development and management experience-the last 26 years within a highly innovative high-tech communications environment. He has excellent skills in presenting technical information verbally and in writing. Malcolm is also an experienced manager with a history of helping staff identify, develop, and reach their highest possible potential.

Malcolm has 25 years information development experience, the last 20 in developing online and paper-based information products with a focus on structuring them for self-paced instruction. He has an active interest in fostering innovation and creativity and has helped develop visual thinking methods. Malcolm is currently exploring the use of multimedia techniques for creating effective learning environments with a focus on how information is transformed into knowledge.

Malcolm actively supports the development of the technical communication profession with his participation in the IEEE Professional Communication Society, ACM SigDoc, Society for Technical Communication (STC), and the Institute of Scientific and Technical Communicators (ISTC).