Malcolm's training and qualifications include: Professional British electronic engineer (CEng, MIEE., HND, and CEI part II). Qualifications: Higher National Diploma in Electrical and Electronic Engineering (Mathematics, Electric Circuit & Field Theory, Electronics, Computer Engineering, Control Engineering) and C.E.I. part II (Mathematics, Electromagnetic Fields & Circuits, Engineer in Society, Electronic Engineering, Computer Engineering, Analysis of Manufacturing Systems) Currently studying, part-time, for a masters degree (MA) in Language and Professional Writing from the University of Waterloo (all MA-level courses completed, two undergraduate courses in Linguistics and one in French needed to complete) Prepared and presented the following technical papers: Words into Pictures, STC93, Dallas Webbed Documents, ACM SIGDOC95, Savannah Performance-based Documentation, IEEE IPCC97, and The Mythical Dream Interface, ACM SIGDOC97, Salt Lake Words about Consciousness, ISTC2000, Manchester, England Implementing FrameMaker Conditional Text Using Epic Editor Profiling, PTCuser2006, Dallas Fully qualified British journeyman electrician (City & Guilds Electrician’s Certificate and a Full Technological Certificate in Electrical Installation Work) IEEE Professional Communication Society Technically Write II Certificate Founding editor for various newsletters (OIW, Toastmasters, NSPI, and CAD) Competent Toastmaster and founding member of BNR/Nortel Toastmasters Robert Fritz's Technologies for Creating course Dale Carnegie's Effective Speaking and Human Relations course NTL's Management Work Conference in Interpersonal Competence Forum's Influence-Building, Using, and Sustaining seminar DeMarco's Controlling Software Projects University of Waterloo's Canadian Summer School on Quantum Information Volunteer with the Canadian Diabetes Association (CDA) Professional Speaker’s Bureau and creator of a web site on diabetes, see http://diabetestype2.ca/