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Quote of the month: "The golden opportunity you are seeking is
in yourself. It is not in your environment; it is not in luck or chance,
or in the help of others; it is in yourself alone." Orison Swett Marden
Dispel These Learning Myths
Source: Communication
Briefings ideas that work
The training you offer employees will be more effective if you dispel
these myths:
- Myth one. It’s possible to teach anyone to do anything." Reality:
Even your best efforts may fail with those who just can’t grasp what
you’re trying to teach them. When you’re sure that’s the case, cut your
losses. Your organization will suffer if you keep someone who will always
be below par.
- Myth two. "If you repeat the same information again and again
in the same way, eventually trainees will get it." Reality: Only
some adults learn best by "hearing" what you say. Others have to "see"
it, and still others must "do" it. So you must adjust what you offer
to fit their preferred learning style. Usually, it’s best to mix classroom
and on-the-job training.
- Myth three. "Everyone is comfortable working with technology
because it’s so commonplace." Reality: Many trainees still resist
or even fear technology. So you need to decide if their other skills,
customer service and selling for example, are worth the extra cost of
dealing with their resistance or fears.
- Myth four. "Once they’re on the job, they won’t need further
training. Reality: Rapid changes and fierce competition in today’s
business environment demand ongoing training. If you let your employees
stand pat on training, your organization will soon fall behind.
Source: Sales Manager’s Bulletin, 24 Rope Ferry Road, Waterford,
CT 06386
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